Frequently Asked Questions

Q1Do distributors need to handle transport, installation, after-sales, and technical delivery risks?

Q2Is your company legally registered and financially stable?

Q3Do you have experience with overseas distributors and international trade?

Q4Do you support regional distribution and exclusive agency agreements?

Q5How do you protect distributors' profit margins?

Q6What is the minimum order quantity?

Q7Is production capacity sufficient for reliable overseas delivery?

Q8What is the typical production lead time?

Q9Do exported products hold international certifications for local market entry?

Q10What safe logistics options are available for delivery to our region?

Q11How long does each shipping method take?

Q12How many standard units fit in one container?

Q13Which Incoterms do you support?

Q14Do you assist with local customs clearance?

Q15Can goods be delivered to a designated local location?

Q16How are damage or delays in transit handled?

Q17Which currencies and payment terms are supported?

Q18Are financial transactions secure?

Q19Do you have local service and partner resources?

Q20What is the overall product warranty policy?

Q21Is there local spare parts inventory?

Q22What is the after-sales response time?

Q23How is responsibility defined for inherent product quality issues?

Q24How are contracts signed and which law applies?

Q25How are partnership disputes resolved?

Q26What are the rules for breach and delay compensation?

Q27Can you provide marketing and business support materials?

Q28Can we visit the factory online to verify production capability?

Q29What exclusive benefits do long-term distributors receive?

Q30Can we lock prices under an annual framework agreement?